MA, Yuhan. Enhancing Negotiation Strategies for Service Industry Workers in the Age of Artificial Intelligence. Highlights in Business, Economics and Management, [S. l.], v. 60, p. 71–77, 2025. DOI: 10.54097/zg1mbt41. Disponível em: https://hbem.org/index.php/OJS/article/view/572. Acesso em: 25 jun. 2026.