Analysis Of Deutsche Bank's Sales Policy——Impact of The Digital Transformation on Deutsche Bank's Sales Policy

Hanqing Wang

doi:10.54097/ysaea050

Authors

Hanqing Wang

DOI:

https://doi.org/10.54097/ysaea050

Keywords:

Digital Transformation; Sales Strategy; Deutsche Bank; Online Banking; Artificial Intelligence (AI); Big Data; Cloud Computing; Blockchain; Fintech Partnerships; Customer Experience; Operational Efficiency.

Abstract

The digital transformation has significantly reshaped various industries, particularly the financial sector. This paper examines the Deutsche Bank's transformation of its sales strategy through the adoption of digital technologies. The shift from traditional face-to-face banking to digital channels, including online banking and mobile apps, has enabled Deutsche Bank to offer customers greater accessibility and improved services. The integration of artificial intelligence (AI), big data, the Internet of Things (IoT), cloud computing, and blockchain technologies has enhanced operational efficiency, reduced costs, and allowed for more personalized financial solutions. However, despite these advancements, Deutsche Bank faces several challenges, including internal resistance to change, integration of new technologies into legacy systems, and competition from digital-first banks and fintech companies. The paper discusses these challenges and proposes strategies for optimizing Deutsche Bank's digital transformation, including strengthening digital infrastructure and customer-oriented services.

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